SERVICE ALERT: NC LIVE Summon search for password/barcode libraries

Libraries using NC LIVE password/barcode authentication are experiencing an error message when using the Summon search on nclive.org. Users get an error message after they select a search result. 

We are working on fixing the problem. In the meantime, here are two workarounds"
 
(1) Direct users to log into their library on nclive.org first, before searching Summon
(2) Send users directly to NC LIVE's Summon search through this URL https://nclive.summon.serialssolutions.com/
 
We apologize for the inconvenience and are working to fix the problem as soon as possible.