For Library Staff

Updates and news

Update: Access to the Historic North Carolina Digital Newspaper Collection has been restored. Please contact the NC LIVE Help Desk if you continue to experience access issues.

The Historic North Carolina Digital Newspaper Collection is currently inaccessible. Users will receive an error: "newscomnc.newspapers.com - Resolving failed. Error code 22. The proxy failed to resolve site from host name, if this site was recently added please allow a few minutes before trying again."

ProQuest is aware of the issue and working to restore access. Updates will be shared as more information is available.

Tomorrow morning, February 5, infrastructure updates will be performed on NC LIVE's proxy server. This may result in up to 10 minutes of downtime with NC LIVE resources being inaccessible. Updates will begin between 7:00-7:30 am. 
 
Questions? Contact the NC LIVE Help Desk.

Update 1/29/19: Access to Sanborn Maps North Carolina has been restored. Please contact the NC LIVE Help Desk if you continue to experience access issues.

Sanborn Maps North Carolina is currently inaccessible, displaying the error message "invalid expiration date." NC LIVE is investigating this issue with ProQuest and will update this article as the issue is resolved.

Please contact the NC LIVE Help Desk with any questions.

Starting tomorrow, Friday, February 8, 2019 at 8pm Ex Libris/ProQuest is migrating systems applications to a new data center that will result in 24-hours of downtime for staff-facing applications including 360 Core/Client Center.
 

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