Service Alerts and News

NEW Login Page Monitoring Service for NC LIVE Hosted Proxy

NC LIVE is pleased to announce a new website monitoring service in place for NC LIVE Hosted Proxy login pages. 
 
What It Means
The monitoring service is a way for libraries with NC LIVE Hosted Proxy to be immediately and automatically notified if their proxy login page is offline, so they can alert their users as soon as possible. 
 
How It Works 
The monitoring service will ping hosted proxy login pages every 1 minute for responsiveness.

Continue reading »

Service Alert: Morningstar Search Functionality

Morningstar search functionality is only intermittently working, and users may experience an internal server error message. 
Morningstar is aware of the issue, and working on a fix. In the meantime, Morningstar recommends these workarounds: clicking the sub-links in the toolbar, then going to the ticker box to enter ticker look-ups. Also, logging out and logging back in.

Continue reading »