Update 7/19/17:
All ProQuest products are now back online
Update 7/18/17, 13:50:
1. Clear cache and cookies.
2. Close all browser windows.
3. Open a new window and access the Academic platform again.
4. If the problems persist, please direct them to contact Technical Support as it may be an issue unrelated to this outage
Update, 7/18/17: ProQuest Platform is now live and available to users. ProQuest is continuing to work on enabling My Research functionality within the PQ Platform. HertiageQuest and Sanborn Maps continue to be unavailable.
An power outage in Washington D.C. is affecting the ProQuest data center. All ProQuest resources are unavailable. Users will see an authentication error message.