Service Alerts and News

Films on Demand Discontinued Titles Notification - June 30, 2025

Twice a year, Infobase removes titles that have been discontinued from Films On Demand / Access Video on Demand subscription collection(s). Titles are discontinued because producers have lost rights to distribute a title or find the material to be out of date. This list shows the titles that will be removed from NC LIVE's Films on Demand collection on or about June 30, 2025 .

Continue reading »

Resolved: ProQuest Service Alert

Access to ProQuest databases is now restored. If you are still encountering an error, please reach out to the NC LIVE Help Desk.

Access to ProQuest databases is currently unavailable. Libraries may see an error message when trying to access ProQuest resources through their website or the NC LIVE website.

We are aware of the problem and working with the vendor to resolve it. We will provide updates as soon as we have them. We apologize for the inconvenience. 

Continue reading »

Service Alert: HeritageQuest

Access to HeritageQuest has been restored. If you are still experiencing issues, please contact help [at] nclive.org.

Access to HeritageQuest is currently unavailable. Libraries may get slow load times and/or see an error message when trying to access the resource through their website or the NC LIVE website.

We are aware of the problem and working with the vendor to resolve it. We will provide updates as soon as we have them. We apologize for the inconvenience. 

 

Continue reading »