Update 6:55 am - All Clear

NC LIVE has completed our scheduled downtime this morning and all systems are up and running. 

If you have any questions or encounter any issues, please contact the help [at] nclive.org (NC LIVE Help Desk).

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Planned Outage - NC LIVE Website

Access to Transparent Language is now restored.

Access to Transparent Language is currently unavailable due to an outage on their end. NC LIVE is aware of the problem and is in contact with the vendor. We will provide updates as soon as we have them. Thank you for your patience.

New MARC records are available from NC LIVE's ebook and audiobook content in hoopla. We've attached a full load of hoopla ebook and hoopla audiobooks MARC, since the previous batch was incomplete and may have contained duplicates. 

You can get the new MARC records on our website here: https://www.nclive.org/for-librarians/access/marc-records

As a reminder, all NC LIVE ebooks and audiobooks on hoopla are Flex content with permanent access and 1-3 simultaneous users.

Access to Gale resources is now restored. If you need additional support, please contact the NC LIVE Help Desk.

Gale Resources, including Gale Literature Resource Center and the Indigenous Peoples of North America Collection, may be inaccessible due to the Amazon Web Services (AWS outage). We are aware of the problem and will provide updates as soon as they are available.

Access to Hoopla is now restored. If you need additional support, please contact the NC LIVE Help Desk.

Hoopla may be inaccessible due to the Amazon Web Services (AWS outage). We are aware of the problem and will provide updates as soon as they are available.

Hoopla also announced that it is investigating some technical issues that may be affecting some patrons. The vendor is working on the issue and apologizes for the inconvenience. We will provide updates on any status changes as we hear them from Hoopla.