Planned Outage - NC LIVE Website & Services

The organization that manages NC LIVE's technical infrastructure has scheduled a maintenance window for updates to their data center this upcoming Saturday. They estimate the website may be down for up to two hours at some point during that maintenance window. 

Maintenance Window / Possible Outage Time

Saturday, December 13, 5:00am - 11:00am.

Affected Systems

Access to Ebook Central is now restored. If you have any questions, please contact the Help Desk.

Access to Ebook Central Academic and Public Library Complete is currently unavailable. The resource is down due to ProQuest's issue with an internal server error. Users may see the message, "There seems to be a problem with your request... We're working hard to get to the bottom of it, try again soon."

We are excited to announce that Films on Demand (FOD), Access Video on Demand (AVOD) and Credo will be moving to a new platform with a single, consistent interface. These updates will be applied to NC LIVE’s subscriptions on December 15, 2025. 

Updates:

Update 6:55 am - All Clear

NC LIVE has completed our scheduled downtime this morning and all systems are up and running. 

If you have any questions or encounter any issues, please contact the help [at] nclive.org (NC LIVE Help Desk).

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Planned Outage - NC LIVE Website

Access to Transparent Language is now restored.

Access to Transparent Language is currently unavailable due to an outage on their end. NC LIVE is aware of the problem and is in contact with the vendor. We will provide updates as soon as we have them. Thank you for your patience.