We received an email from ProQuest yesterday stating that usage data for HeritageQuest Online and Ancestry Library Edition had been undercounted from August 2023 to June 2024. They will be replacing the data for the impacted months and expect that process to be completed by early 2025.
Once the data reload is complete, we will reload the usage statistics for HeritageQuest on our website, to make sure our data reflects the accurate numbers.
Access to Films on Demand/Access Video on Demand and Just for Kids Streaming has been restored.
Some Infobase resources, including Films on Demand/Access Video on Demand and Just for Kids Streaming, are currently inaccessible. Users may see an error page that says the resource cannot be reached. We are in communication with the vendor and will provide any updates as soon as they are available.
Access to the Entrepreneurial Mindset Training Course is restored. Please contact the Help Desk if you experience any further issues.
The Entrepreneurial Mindset Training Course (free resource) is currently inaccessible. Users may get an error page when trying to access the course. We will provide an update when the resource has been restored.
Update 6:41 am:
NC LIVE has completed our scheduled downtime this morning and all systems are up and running.
If you have any questions or encounter any issues, please contact the help [at] nclive.org (NC LIVE Help Desk).
Planned Outage - NC LIVE Website
EBSCO is migrating to a new user interface on January 7, 2025. The new interface has a more modern, streamlined look and is designed to be ADA compliant. This interface migration will include the following NC LIVE resources:
No Action is Required by libraries, unless you would like to migrate early. In which case, please contact EBSCO customer support.