On Wednesday morning, May 27th, we will be performing OS updates on our servers. This could result in a short proxy outage between 7:30am and 8:00am for all libraries using NC LIVE Hosted Proxy, barcode or password authentication.
Starting with January 2020 reports, NC LIVE is using COUNTER 5 reports for Gale and ProQuest, instead of COUNTER 4 reports. We are using the COUNTER 5 DR D1 (Database Search and Item Usage) Report.
Update, March 30th- this issue has been resolved.
ReferenceUSA is giving an error message: "Server Error in '/'Application" when trying to access the site. We are in contact with the vendor and will let you know when we have more information.