New MARC records are available from NC LIVE's ebook and audiobook content in hoopla. We've attached a full load of hoopla ebook and hoopla audiobooks MARC, since the previous batch was incomplete and may have contained duplicates.
You can get the new MARC records on our website here: https://www.nclive.org/for-librarians/access/marc-records
As a reminder, all NC LIVE ebooks and audiobooks on hoopla are Flex content with permanent access and 1-3 simultaneous users.
Access to Gale resources is now restored. If you need additional support, please contact the NC LIVE Help Desk.
Gale Resources, including Gale Literature Resource Center and the Indigenous Peoples of North America Collection, may be inaccessible due to the Amazon Web Services (AWS outage). We are aware of the problem and will provide updates as soon as they are available.
Access to Hoopla is now restored. If you need additional support, please contact the NC LIVE Help Desk.
Hoopla may be inaccessible due to the Amazon Web Services (AWS outage). We are aware of the problem and will provide updates as soon as they are available.
Hoopla also announced that it is investigating some technical issues that may be affecting some patrons. The vendor is working on the issue and apologizes for the inconvenience. We will provide updates on any status changes as we hear them from Hoopla.
Access to Infobase resources is now restored. Please reach out to the NC LIVE Help Desk if you need additional support.
Access to Infobase resources, including Films on Demand/Access Video on Demand, Credo Reference, and Just for Kids Streaming is currently unavailable. Libraries may see an error message when trying to access these databases through their website or the NC LIVE website.
Update: 7:20am
All systems are online. If you have any questions or have problems accessing our resources, please contact the help [at] nclive.org (NC LIVE Help Desk).
Planned Outage - NC LIVE Services
NC LIVE has scheduled downtime to apply updates to our website and associated web services. During this time, our services will be offline or only available intermittently.
Planned Outage Time