Service Alerts and News

nclive.org- some pages unavailable

2/7/2020 Update-
This issue has been resolved. All nclive.org pages should now be accessible. Please contact the NC LIVE Help Desk, if you continue to experience errors. 
 
Some pages of the NC LIVE website are currently unavailable. Users will get a "this page isn't working" error message.

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ReferenceUSA Down

1/31 2:24 - ReferenceUSA service has been restored. 

1/31 1:10 - The vendor has reported their web servers are down and they are working to get them back online. 

1/31 12:55 - We have received reports from several libraries that they are unable to access ReferenceUSA and are redirected to error pages. We have reached out to the vendor and are working on a solution.

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SIRS Discoverer May be Down

1/28/2020- The issues with SIRS Discoverer have been resolved, and the resource should be functioning normally.
 
SIRS Discoverer appears to be down for some libraries. Users attempting to access SIRS Discoverer via IP authentication or proxy authentication will receive the following error message:
 
"This site can’t be reachedexploreproquest.com’s server IP address could not be found. Try running Windows Network Diagnostics.

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