NC LIVE was recently notified of three statistics issues, outlined below. Full details on each are available on the Usage Statistics FAQ page.
1) Starting with February 2019 usage reports, EBSCO AutoMate has changed the de-duplication process used for calculating user sessions resulting in lower overall sessions counts.
On March 13, EBSCO will perform infrastructure upgrades. During this time patrons will not be able to check out, download, or place holds on EBSCO eBooks. Patrons will continue to be able to to read EBSCO eBooks online during the system maintenance period.
Mango Languages is launching a redesigned and upgraded interface on Wednesday, March 20! For more details watch the video, register for the webinar and check out the flyer.
Libraries do not need to take any action and no downtime is expected.
The latest Mango product update includes:
UPDATE, 5:20 PM: This issue has been resolved. Please contact the NC LIVE Help Desk with any questions.
ProQuest resources on the ProQuest platform, including ProQuest Central, are currently inaccessible. It appears that the ProQuest platform is not recognizing IP authentication or proxy authentication.