Accessibility & Terms of Use

NC LIVE is committed to providing a resource that is accessible for all users, including those with disabilities. All of the pages on are Section 508 compliant and conform with the W3C's Web Content Accessibility Guidelines at level AA.

Our Content Providers

Please note that NC LIVE selects and licenses resources based on the information needs of its users, from a variety of providers whose interfaces may, or may not, fully comply with the W3C and Section 508 guidelines. The NC LIVE resource selection process gives preference to content vendors who provide compliant interfaces when the products being considered are equivalent. The information below summarizes what our current content vendors have or have not done to meet accessibility requirements in their web interfaces. Please see the bottom of this page for more information about the evaluation process.

Vendor Compliance Statement / VPAT NC LIVE Accessibility Audit (Dec 2022) Vendor Response

VPAT (2019)

Alexander Street Press

Accessibility Statement | VPAT (August 2019)


Accessibility Statement and VPAT 

Accessibility Audit  All issues resolved (12/2022)
Credo Reference

Accessibility Information

Accessibility Audit 

Vendor Response

Moving to a new platform June 2023. Issues will be addressed then.

Cypress Resume

VPAT (Sept 2020)

Accessibility Audit  In development- Addressing issues (12/2022)


VPAT (November 2019) Accessibility Audit  Vendor Response

Digital Sanborn Maps

Accessibility Statement Accessibility Audit 

Vendor Response


Accessibility Information for EBSCO Interfaces | VPAT

VPAT (LearningExpress Library, July 2020)

Accessibility Audit  Vendor Response

Gale Platform Accessibility

Accessibility Audit Vendor Response
InfoBase (Films on Demand, Ferguson's Career Guidance, Just for Kids)

Accessibility Statement | VPAT (Films on Demand) (Dec 2021)

Accessibility Statement (Just For Kids)

VPAT (Ferguson's Career Guidance Center) (Aug 2020)

Accessibility Audit Vendor Response

Accessibility Statement & VPAT


Midwest Tapes (hoopla)

VPAT (August 2018)    

VPAT (June 2017)

Accessibility Audit

Vendor Response 

Moving to a new platform end of 2023. 


Accessibility for ProQuest Interfaces | VPAT (Dec 2019)

Accessibility Audit  Vendor Response

Accessibility Information | VPAT (July 2020)

Accessibility Audit

Vendor Response

Moving to a new platform in July 2023  

Social Explorer Accessibility Information and VPAT    

Transparent Language

VPAT | WCAG (April 2020) Accessibility Audit Vendor Response

Other VPAT sources:

Closed captioning information for video resources

Vendor Captioning Information
Films on Demand Closed captions and video transcripts are available on approximately 95% of video content. You can read about the exceptions here.
ProQuest Nursing & Allied Health Captions are generally not provided, but some video content has transcripts available.

Accessibility Evaluation Process for Content Providers

The NC LIVE Website Advisory Committee evaluates the accessibility of NC LIVE's content provider interfaces once every three years. When a group of resources has the same interface, one resource in the group is evaluated. The resources are evaluated using the following tools and guidelines: 

Terms of Use

NC LIVE provides information resources for library patrons, students, and educators from the four NC LIVE communities of interest. Most of the electronic resources available in the NC LIVE collection are subject to licenses that govern their access and use. In accordance with the fair use provisions of the copyright law, NC LIVE users may search, view, and browse these resources; and may print or download excerpts of reasonable quantity for educational or scholarly purposes. Commercial use and systematic or excessive downloading, copying, or distributing of information are prohibited. Users are individually responsible for compliance with these terms.