Service Alerts and News

Login Screen for ProQuest Research Companion.

Posted on Fri, 02/03/2023 - 12:24

2/6/26- ProQuest Research Companion should be working normally now. 

 

Users are seeing a login screen that is preventing them from accessing ProQuest Research Companion. 

We are in contact with ProQuest support, and will let you know when we have updates. We apologize for any inconvenience this causes. 

 

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Service Alert: Films on Demand Inaccessible

Posted on Tue, 01/10/2023 - 09:56

1/10/22- Films on Demand should be working normally now. 

Users accessing Films on Demand from the library or remotely may get an error page: "Uh Oh! Something Went Wrong"

We are in contact with Films on Demand support, and will let you know when we have updates. We apologize for any inconvenience this causes. 

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Resolved - SERVICE ALERT - Ferguson's Link Problem

Posted on Thu, 01/05/2023 - 15:10

Update 1/6/23 - Access to Ferguson's Career Guidance Center has been restored. 

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Some NC LIVE libraries are unable to access Ferguson's Career Guidance Center. They are redirected to a page titled "Available Products" with three links to Films on Demand collections.

We are in contact with Infobase about this issue and will update you when it is resolved.

Questions? Contact the NC LIVE help desk at help [at] nclive.org.

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