Usage Statistics currently unavailable for January 2018

2/23/18- Usage statistics for January are now available.

Usage statistics for January 2018 are currently unavailable on the NC LIVE Usage Statistics Module. When attempting to access these reports, libraries have reported seeing the following error message: "Additional uncaught exception thrown while handling exception."

Usage reports for time periods prior to January 2018 continue to be generated correctly.


We are working on a solution and will keep you updated with any developments. Please send any questions to the NC LIVE Help Desk.