Service Alerts and News

Infobase MARC Records Outage

This issue has been resolved. Please let us know at help [at] nclive.org (help[at]nclive[dot]org) if you have any continuing issues with the Infobase admin portal.

Infobase's MARC records functions in their admin portals are currently down. Infobase is aware of the issue and is working on a fix.

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Performance issues- Ferguson's Career Guidance Center

Update 10/31/18: This issue has been resolved.

Ferguson's Career Guidance Center is currently experiencing performance issues. The search function is not working. Ferguson's is aware of the issues and working to resolve them as soon as possible. 

Please contact the NC LIVE Help Desk with any questions. 

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Sanborn Maps North Carolina displaying error message

Update 11/8/18: The access issues for Sanborn Maps North Carolina have been resolved. Please contact the NC LIVE Help Desk at help [at] nclive.org (help[at]nclive[dot]org) with any questions.

Update 11/2/18: Access to Sanborn Maps North Carolina is restored, but it currently displays an error message when it is first accessed: "Duplicate entry '53339' for key 1". If the user refreshes the page, then Sanborn Maps loads normally.

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NC LIVE Technical Infrastructure Project Complete

NC LIVE has recently completed an upgrade to the technical infrastructure that powers our website, content and services. Bringing our software and hardware up to date enables us to provide more secure and higher quality service to librarians and patrons. The upgrade also positions us to leverage emerging technologies as they are developed. Some of the benefits of our infrastructure upgrade are:

1. Speed. Upgrading software and hardware enables our web pages and resources to load faster than ever before.

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