Service Alerts and News

Testing & Education Reference Center Outage

Access to Testing & Education Reference Center has been restored!

Testing & Education Reference Center is currently unavailable. Users may receive a variety of error screens including a password request screen and "504 Gateway Time-out".

Gale Cengage Support is aware of the problem and currently working on a solution. We will provide an update when additional information is available.

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NC LIVE Help Desk Closed Monday, May 14th

The NC LIVE Help Desk will be closed on Monday, May 14th. We will be at the NC LIVE Annual Conference!

We will respond to any Help Desk messages as soon as possible on Tuesday, May 15th. Thank you for understanding and we're sorry for any inconvenience this causes.

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2,400 new ebooks added to Ebook Central Academic Complete

ProQuest has recently added 2,400 new multi-disciplinary ebooks to Ebook Central Academic Complete. 

From ProQuest:
"The addition includes more than 240 award winners including Doody’s and RCL award winner, 'Greenman's Principles of Manual Medicine (Lippincott Williams & Wilkins, 2016),' and CHOICE and RCL award winners, 'For a Short Time Only: Itinerants and the Resurgence of Popular Culture in Early America (University of Massachusetts Press, 2015),' and 'Good White People: The Problem with Middle-Class White Anti-Racism (SUNY Press, 2014)'.

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Service Alert: RBdigital account registration not available

Update 5/2/2018: This issue has been resolved. Thank you for your patience!

RBdigital's account registration feature does not appear to be working currently. RBdigital displays the following error message when users attempt to register for an account: "We are unable to identify you as a patron. Please contact your library for more information."

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