Training
Online Resources
Events
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Small Changes, BIG Impact: Making Library E-Resources Impossible To Miss
Is your library’s digital collection the "best-kept secret" in town? It doesn’t have to be. Join us for a practical, high-energy webinar focused on turning your e-resources from hidden gems into household names.
In this session, we’ll cover ways to adjust your website’s real estate for more discoverability, email and social media strategies that stop the scroll, and how to turn your programs and events into marketing secret weapons that make e-resources a natural part of every patron’s visit. By the end of the hour, you’ll have a toolkit of low-effort, high-impact tactics to make your digital library visible, accessible, and - most importantly - impossible to ignore.Presenter: Michelle Newcomb is the Communications & Development Coordinator at the Manhattan‑Elwood Public Library District and a 2025 LMCC Best of Marketing Public Library Honoree. An accidental marketer who loves creative problem‑solving, she’s dedicated to helping others feel confident and capable as they navigate library marketing.
Learning Objectives:Identify barriers to eResource usage in their library and understand why patrons might not discover them.
Apply practical, low-effort strategies to improve eResource visibility on websites, in emails, and through social media.
Plan intentional outreach that balances effort with impact, using shared materials and repeatable approaches.
Leverage programs and events as natural opportunities to introduce eResources to engaged audiences.
Foster sustainable collaboration across library staff and community partners to maximize the reach of eResources.Managing with Emotional Intelligence
In the third webinar in the management series, the concept of emotional intelligence (EQ) will be discussed, and why this is an important factor in being an effective manager and leading teams to successful outcomes.
Learning Objectives
Participants will be able to:
- Define emotional intelligence (EI or EQ).
- Identify behaviors that show EQ in managers.
- Understand cultural competence and how it enhances EQ.
- Apply EQ to team leadership and patron interactions.
- Recognize the organizational impact of high vs. low EQ.
- Access resources to grow these competenciesNCICU Libraries Watercooler Discussion
Join members of the NC LIVE Continuing Education and Training Committee (CETAC) for a laid-back, "cameras-on" (if you want!) chat about what’s actually happening in our libraries right now. We’re moving past the "how-to" of specific databases and into the "why" of our daily work. This discussion is an opportunity for North Carolina public library staff to discuss the big-picture issues and emerging interests that are currently on your mind - and at the reference desk.
From the quirks of navigating AI in instruction sessions to keeping our spaces accessible and welcoming in 2026, no topic is too big or too small.
This discussion is dedicated to the interests and issues that keep us busy. Whether you’re working in an small college or a large university, come hang out with peers across North Carolina to brainstorm and network.Register Here >>
Discussion Leads:
Morgan Ritchie-Baum, Business & Social Science Librarian at Wake Forest University
Natalie Bishop, Library Director at Gardner-Webb University
Jayme Sponsel, Assistant Director for Research & Instructional Design at Davidson College Library
Devon Waugh, Instruction Librarian for NC LIVE