Would you like to add your NC LIVE's new JSTOR ebooks to your Summon instance, but don't know how? Here are two opportunities to get help:
Mini-Webinar & Live Demonstration- How to add NC LIVE's Ebooks to your Summon Instance
Wednesday, August 30th
2:00-2:30pm
The following are known issues for the new interface of Credo Reference. Infobase is working on addressing these issues, and they should be resolved soon:
Known issues as of 8/22/2023:
Update 4:00pm
All EBSCO databases should now be functioning normally. Please contact the NC LIVE Help Desk if you continue to experience issues.
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Update 2:30pm
The following EBSCO databases are back and running:
- CINAHL Plus with Full Text
- MasterFile Premier
- NoveList Plus
We are still waiting for a resolution for:
- Ebooks on EBSCOhost
- Consumer Reports
- Exploring Race in Society
- GreenFile
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Monday, August 21st, Credo Reference rolled out a new platform!
Key Highlights:
The platform URL will NOT change. The URL will continue to be https://resources.nclive.org/credo , and existing paths will redirect to the new format where applicable. If all goes as planned, no updates on the user side will be necessary - no catalog updates, no proxy updates, no LibGuides updates. Phew!
This issue has now been resolved. All ProQuest resources should be working normally now.
Users may get an error message when trying to access ProQuest resources through their library's proxy. We are in contact with ProQuest support, and will let you know when we have updates. We apologize for any inconvenience this causes.