Service Alerts and News
Service Alert: CQ Researcher Error
Update 10/24/2022:
Sage has informed us that the issue with CQ Researcher has been resolved. Users should now be able to access the full CQ Researcher resource.
Users accessing CQ Researcher may get a message that they can access only a portion of CQ Researcher because our subscription has expired. We are in contact with Sage about this error message and will update you when we have more information.
SERVICE ALERT - Films on Demand Down
Update 10/17/22:
Films on Demand is working normally. Questions? Please contact the NC LIVE Help Desk.
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10/14/22:
Users accessing Films on Demand may get a 500 error "Uh oh! Something went wrong". We are in contact with Infobase about the issue, and will let you know when we have more information.
Questions? Please contact the NC LIVE Help Desk.
MyiLibrary- old links no longer supported
Beginning Monday, October 31st, 2022, Ebook Central will no longer support MyiLibrary links using the lib.myilibrary.com URL. This change will affect any MARC records you currently have in your catalog that contain the lib.myilibrary.com link. These links will fail to redirect to the appropriate title if not updated.
Morningstar Outage, Saturday, October 8, 9:00am-1:00pm
Please see the following message from Morningstar:
Morningstar will be conducting a disaster recovery test for Morningstar Investment Research Center (MIRC) on Saturday, Oct. 8, 2022, from 09:00 a.m. to 1:00 p.m. CDT.
During this time frame Morningstar Investment Research Center will be unavailable. During the outage period, any user attempting to access Morningstar Investment Research Center will see a screen noting maintenance in progress.
If you have any questions, please contact your Morningstar Support for further details.
Regards,