Service Alerts and News

SERVICE ALERT: Films on Demand and Just for Kids inaccessible

Update 1/30- Films on Demand and Just For Kids are back online. Please contact the NC LIVE Help Desk if you continue to experience issues.

Films on Demand and Just For Kids are currently inaccessible. Users will get stuck on the NC LIVE splash page, or the loading page, and never move forward to the resource. We are in touch with Infobase about this issue and apologize for any inconvenience this causes. 

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NC LIVE Collections in Alma Community Zone

The following NC LIVE Custom Collections are now available in the Alma Community Zone: 

NC LIVE Films on Demand Collection

CDI Collection ID: NCLKS

NC LIVE HomeGrown Collection

CDI Collection ID: BXBCN

NC LIVE Just For Kids Collection

CDI Collection ID: ZIYAQ

NC LIVE Catalog 

CDI Collection ID: SV-

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UPDATE: Service Alert - Credo Reference Outage

Update: Credo Reference should be accessible again. If you are still encountering issues, please copy the URL and send it to help [at] nclive.org (help[at]nclive[dot]org) for further assistance.

Users accessing Credo Reference may encounter an error where they are continually directed to a login page. Infobase is aware of this issue and working to resolve it. We will send out any updates we receive.

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