Libraries using NC LIVE password/barcode authentication are experiencing an error message when using the Summon search on nclive.org. Users get an error message after they select a search result. 

We are working on fixing the problem. In the meantime, here are two workarounds" (1) Direct users to log into their library on nclive.org first, before searching Summon(2) Send users directly to NC LIVE's Summon search through this URL https://nclive.summon.serialssolutions.com/ We apologize for the inconvenience and are working to fix the problem as soon as possible.

On Tuesday, September 28 at 7:00am, NC LIVE will be performing updates on nclive.org. This may result in downtime of around 10 minutes.

Update 9/27/21: This issue has been resolved and Data-Axle is back up and running. Please contact the NC LIVE Help Desk if you continue to experience problems with Data-Axle.

Users attempting to access Data Axle will be sent to their marketing page: https://www.dataaxlelocalresults.com/

We have reached out to Data Axle Support and will keep you updated when we have more information.

For libraries that use a non-NC LIVE proxy, it may be necessary to update your ProQuest stanza. The latest stanza is available on OCLC website and was updated 9-3-2021: https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/ProQuest?sl=en  No action is necessary for libraries using NC LIVE Hosted Proxy, library barcode or NC LIVE password. 

 

hoopla recently loaded 11 additional audiobooks and 7 additional ebooks from our RBdigital collection to the NC LIVE hoopla account.   Updated MARC records are available here: https://www.nclive.org/librarystaff/downloading-marc-records *If you would like only the new MARC records from this most recent load, please contact the help [at] nclive.org (NC LIVE Help Desk). *  Updated title lists for the entire NC LIVE hoopla collection are available&nb