Service Alerts and News

Platform Update: Testing & Education Reference Center (TERC)

Gale will be releasing an update to Testing & Education Reference Center (TERC).  The test-taking experience is being migrated from BenchPrep to D2L (Desire2Learn), an online learning platform and a recognized brand in the LMS space.

This change will automatically go live on June 25. A notice has been added to TERC to alert end-users to this change.   Gale wants to make sure you are all aware, should you receive any questions.

Benefits of this enhancement include:

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NC LIVE Proxy Downtime- May 27th, 7:30-8:00 AM

On Wednesday morning, May 27th, we will be performing OS updates on our servers. This could result in a short proxy outage between 7:30am and 8:00am for all libraries using NC LIVE Hosted Proxy, barcode or password authentication.

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COUNTER 5 Usage Reports

Starting with January 2020 reports, NC LIVE is using COUNTER 5 reports for Gale and ProQuest, instead of COUNTER 4 reports. We are using the COUNTER 5 DR D1 (Database Search and Item Usage) Report.

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Chadwyck-Healey literature collections moving to ProQuest Platform

Effective March 31st, Chadwyck-Healey literature collections will be available on the ProQuest Platform. 
 
NC LIVE Chadwyck-Healey Collections Include:
  • African American Poetry
  • American Poetry
  • English Poetry
  • Faber Poetry Library
  • Twentieth-Century African American Poetry
  • Twentieth-Century American Poetry
  • Twentieth-Century English Poetry
Key Benefits:
  • Cross-search a wealth of relevant literature and multi-disciplinary content including ProQuest journals, Early Eur

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