Service Alerts and News

Service Alert: Sanborn Maps Down

Access to Sanborn Maps is now restored. If you are still encountering an error, please reach out to the help [at] nclive.org (NC LIVE Help Desk).

Access to Sanborn Maps is currently unavailable. Libraries may see an error message when trying to access this database through their website or the NC LIVE website.

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The new Ebook Central App

Ebook Central is transitioning to a new ebook app. The previous ebook reader app was Adobe Digital Editions. The new app is called Ebook Central Reader App. 

About the new Ebook Central App

"This new tool prioritizes accessibility and security for your ebook downloads. Users can still browse, read online, and organize their bookshelf in the existing Ebook Central online reader just as before, and now they’ll enjoy a more seamless reading experience for downloaded titles on the go. With the new app, libraries can help users with:

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Films on Demand Discontinued Titles Notification - June 30, 2025

Twice a year, Infobase removes titles that have been discontinued from Films On Demand / Access Video on Demand subscription collection(s). Titles are discontinued because producers have lost rights to distribute a title or find the material to be out of date. This list shows the titles that will be removed from NC LIVE's Films on Demand collection on or about June 30, 2025 .

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Resolved: ProQuest Service Alert

Access to ProQuest databases is now restored. If you are still encountering an error, please reach out to the NC LIVE Help Desk.

Access to ProQuest databases is currently unavailable. Libraries may see an error message when trying to access ProQuest resources through their website or the NC LIVE website.

We are aware of the problem and working with the vendor to resolve it. We will provide updates as soon as we have them. We apologize for the inconvenience. 

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